Important questions you should ask BEFORE you have
the other geeks repair your computer:
1) If you need to have your personal data migrated to a new Windows installation how much EXTRA will they charge? Most chain stores charge $99 for only 10 GB. PCR charges only $20 to back up the first 100 GB of your personal raw data.
2) How much EXTRA do they charge for "protection"? Chain stores charge as much as $99 for this. PCR does NOT charge extra to install FREE and trusted anti-virus software protection.
3) How long will it take them? Chain store repair shops have been reported to take several days just to perform a basic "diagnostic", then several more days if not weeks to finally complete the repair. PCR will let you know if you are not 1st in line for repair. PCR's average turnaround is 1 day. Typically add 1 more FedEx or UPS delivery day (M - F) if parts need to be ordered.
Keep in mind that certain repairs such as virus removal take many hours to properly repair, so beware of others who charge hourly at $95 to $120 per hour! PCR charges by the job - No hourly "billing gone wild".
4) Are they State licensed? Click here to find out. You will be surprised to learn that almost all techs in the Santa Monica / Pacific Palisades / Marina Del Rey / West LA area are NOT. Just who are you trusting with your computer and data?