Have you purchased a new computer? Do you need to migrate your personal data and user login settings? Do you use "local" email programs such as Mozilla Thunderbird, Outlook, Outlook Express or SeaMonkey to send and receive emails? Do you use Firefox or Internet Explorer to surf the Internet? Need to restore your old local email and / or browser data and settings? Do you need to export and restore drivers for peripheral devices?

LABOR	Your "old" drive should be kept as a safety backup. If not, then a "raw" data migration is recommended.
$40.00	Raw data migration of up to 100 GB of data, including critical hidden files, from a healthy computer or healthy hard drive (internal or external) to a "new" computer or hard drive (internal or external). Includes file size verification. This price does not apply to data recovery off of a failing drive. LIMITATIONS: Does not include any reorganization, selective filtering, importing, restoring or reconfiguration of your data. Everything will be migrated, including critical data (such as documents, photos, MP3's, movie files, emails, etc) as well as useless "junk" data (including old system files, .dll files, etc). While raw data migration backs up extra "junk" data, it is the safest method to insure that nothing is missed! LIMITATIONS: Computer must boot to the desktop in order to migrate secure data. Using the raw data migration method PCR can transfer encrypted files and folders by simply removing encryption attributes, so that the data will be freely accessible on the "new" computer. However the raw data migration method cannot unencrypt Internet Explorer passwords or certificates. Compare with Staple's rate of $100.00 for only 10 GB.
$10.00	Match the organization of your data on the new computer. Example: Old user's "Favorites" folder contents moved to new user's "Favorites" folder, "Desktop" folder contents moved to "Desktop" folder, etc, etc. Otherwise your data is simply moved as is to a folder on your desktop.
	User specific files & settings migration "OLD" COMPUTER MUST BOOT TO DESKTOP
$20.00 (per user)	Export and / or restore 1 user's files and settings to a new computer. "Old" computer must boot to the desktop to export. This method is designed to selectively pick and chooses just the files that your need, but should NOT be 100% relied upon in lieu of a "raw" data migration, and this method alone cannot migrate "secure" data. This method also adds some redundancy to the raw data migration method.
	Secure data migration "OLD" COMPUTER MUST BOOT TO DESKTOP
$20.00 (optional)	Export and / or restore any "secure data" such as Internet Explorer passwords, and encrypted files. NOTE: "Old" computer must boot to the desktop to export. NOTES: Using the raw data migration method (above), PCR can transfer encrypted files and folders by simply removing encryption attributes, so that the data will be freely accessible on the "new" computer. However the raw data migration method will NOT unencrypt Internet Explorer passwords and certificates.
	Microsoft local email and / or browser migration BROWSER DATA: "OLD" COMPUTER WON'T BOOT TO DESKTOP
$20.00	Restore / reconfigure Microsoft Outlook or Outlook Express email "client" data from computer that won't boot. Price applies to 1 email client only. Examples of email client data include emails & folders (inbox, sent, drafts, trash, etc), address books, general settings, Internet service provider account settings.
$20.00	Restore / reconfigure Internet Explorer browser data from computer that won't boot. Price applies to 1 browser only. Examples of Internet browser data include bookmarks (or "favorites"), history, cookies, "autocomplete", saved form details, account settings, general settings, sidebars, user styles, extensions, and downloaded file list.
	3rd party local email and / or browser migration "LOCAL" EMAIL DATA: 3RD PARTY MIGRATION - COMPUTER WILL or WON'T BOOT
$20.00	Restore / reconfigure 3rd party local email "client" data (such as Sea Monkey, Thunderbird). Price applies to 1 email client only. Examples of email client data include emails & folders (inbox, sent, drafts, trash, etc), address books, general settings, Internet service provider account settings. PCR does not provide support for AOL email.
$20.00	Restore / reconfigure 3rd party browser data (such as Firefox, Sea Monkey, Netscape Navigator). Price applies to 1 browser only. Examples of Internet browser data include bookmarks (or "favorites"), history, cookies, saved passwords, "autocomplete", saved form details, account settings, general settings, sidebars, user styles, extensions, and downloaded file list. PCR does not provide support for the AOL browser.
$20.00	Too busy to drop off your computer? Add $20.00 for pickup & delivery from your Pacific Palisades office. Compare with the other Geeks' on-site fee of $100.00

Charges $69.99 for email configuration

Perhaps you purchased a new computer or reformatted your drive and reinstalled Windows.  If you ever tried to just copy and paste your old "documents & settings" (or "user" data in Vista / Windows 7) into the new computer or new Windows installation, you'd quickly learn that your old bookmarks, emails, address book contacts and other settings and data don't just magically reappear. This data must be manually restored. This migration can be a complex, frustrating process for even advanced computer users. Each program works differently and with each software revision and / or Windows operating system upgrade, the methods of restoration often change.  The inability of the "old" computer to boot to the desktop prohibits the ability to restore some data, in particular "secure" data (such as Internet Explorer passwords, certificates, encrypted files & folders), unless a certificate or key was previously exported.

Ideally you are able to provide your old working computer (that " boots" to the desktop). 2nd best option is to provide a backup media (such as USB drive, memory stick, CD, or DVD) with the email client data and / or Internet browser data on the drive.  By default this data is located in the Windows XP "documents & settings" folder or in the Windows Vista /Windows 7 "users" folder.

Please advise PCR if you need add-ons reinstalled. Click here to view more examples of add-ons.

 

QUESTION: Why don't you support AOL's browser? For all intents and purposes, AOL is an antiquated / obsolete browser program. Having used AOL since the 1990's, some folks still use it out of force of habit, but make no mistake, this program is ridiculously bloated and slow, and it decreases computer startup time. You should completely uninstall AOL, then use Firefox or Internet Explorer instead. If you have an AOL email address, you can still access your email with ANY browser. You can also set AOL to be your home page with ANY other browser.

 

For the best protection against data loss have at least three copies of your data (the original files, a backup, and a protected copy of your backup kept offsite). This protects you from catastrophic events such as flooding, fire, theft, and accidental overwriting of the original with the "old" backup.

Palisades Computer Repair nor it’s repair tech will be legally liable for any data lost. Customer is fully responsible to backup any important data.

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